Refund and Returns Policy

Thank you for shopping at waveretailers.com!

We are excited to offer international shipping to the United States for our customers. This policy outlines the details of our shipping process for orders delivered from India to the USA via Shiprocket.

General Information

  • We currently only ship to the USA, EU, GB.
  • Processing time for your order is typically 1-2 business days.
  • Shipping timelines will vary depending on the service you choose at checkout (see details below)

Shipping Costs

  • Shipping costs are calculated based on the weight and dimensions of your order, and your chosen shipping method.
  • We offer a variety of shipping methods through Shiprocket, with different transit times and costs. You will see the available options and estimated costs during checkout.
  • All Shipping Costs will be added to the final checkout cart amount and are beared by the Customer.

Estimated Delivery Times

  • Standard Shipping: 7-15 business days
  • Expedited Shipping: 3-7 business days (depending on the service)

Please Note : These are estimated delivery times and may vary depending on factors beyond our control, such as customs clearance and international transit.

Customs Duties and Taxes

  • You, the customer, are responsible for any customs duties, taxes, or import fees that may apply to your order upon arrival in the USA. These charges are determined by the destination country’s customs office and are not included in the shipping cost we charge.
  • We recommend contacting your local customs office for more information about these charges.

Tracking Your Order

  • Once your order ships, you will receive a notification email with a tracking number. You can use this number to track the progress of your shipment on the Shiprocket website.

Returns and Exchanges

  • For information on our return and exchange policy, please visit our Returns & Exchanges page

Important Notes

  • We are not responsible for lost or stolen packages once they are shipped.
  • We reserve the right to modify this shipping policy at any time without prior notice.

Contact Us

  • If you have any questions regarding our international shipping policy, please don’t hesitate to contact us at [email protected].
  • By placing an international order, you agree to the terms of this shipping policy.